Vinted Users Share Anger Regarding Size Changes
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
The second-hand shopping app has revised its measurement guidelines for women's and children's garments but did not contact all users about the change.
Social Media Response
Countless users and merchants are expressing on platforms stating that platform listings now display a different size category versus the original listing due to the recalibration.
Vinted explained the revised method more closely matches other platforms.
They have suggested members to examine their items and adjust the sizing manually if necessary, causing user dissatisfaction.
Sizing System Modifications
Before the change, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The revised method features a letter with a size spectrum like S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size used to be a 12 but now shows as UK 16-18.
Shopper Experiences
Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, from Glasgow, explained products she uploaded featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she explained.
Manual Updates
Another shopper, based in Derby, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential following partial earnings loss," she explained.
Platform Context
The service features exceeding 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This isn't the first time that an unexpected update within the service has received backlash: last year, the platform withdrew an update concerning shipment methods due to shopper criticism.
